Effective Date: 01-01-2025
We take your privacy seriously. This policy describes how RoboAlert.app collects, uses, and protects your personal information.
1. Information We Collect
- Account Info: Name, email, phone number, and business details when you sign up.
- Usage Data: Message logs, IP address, device type, and analytics for improving performance.
- Integrations: Data from Shopify, WooCommerce, or other connected platforms to enable messaging.
2. How We Use Your Information
- To provide and maintain your dashboard and messaging services.
- To send notifications about your account or service updates.
- To improve our service based on usage analytics.
- We do not sell or rent your information to third parties.
3. Third-Party Services
- We may use third-party vendors (e.g. WhatsApp API providers, hosting, analytics tools) that process data on our behalf.
- These services are contractually obligated to protect your data and comply with data security practices.
4. Data Retention
- Message logs and user data are retained only as long as necessary for service provision and compliance.
5. Your Rights
- You may request to access, correct, or delete your personal data at any time by contacting [email protected].
6. Data Security
- We use industry-standard encryption and security practices to safeguard your data.
7. Updates to this Policy
- We may update this policy. Material changes will be notified via email or platform notifications.
8. Contact Us
For any questions regarding this Privacy Policy, please contact:
📧 Email: [email protected]
🌐 Website: https://roboalert.app